Wati

Answers customers on WhatsApp with chatbots and a shared team inbox

Wati website

What Wati does

Wati is a WhatsApp Business platform with a team inbox, no-code chatbots and an AI support agent. It also connects Instagram, Facebook Messenger and TikTok chats.

Top use cases of Wati

  1. 1

    Share one support inbox

    Let your team assign and track every WhatsApp chat in one place.

  2. 2

    Build a FAQ chatbot

    Create a no-code chatbot that answers common questions and collects details.

  3. 3

    Run click-to-WhatsApp ads

    Turn ad clicks into chats and route them to the right agent.

Wati FAQs

What is Wati?

Wati answers customers on WhatsApp with chatbots and a shared team inbox. Wati is a WhatsApp Business platform with a team inbox, no-code chatbots and an AI support agent. It also connects Instagram, Facebook Messenger and TikTok chats.

Is Wati free?

Wati offers a free trial instead of a free plan (7 days with no credit card). Paid pricing: Growth at $59/month (billed yearly).

How much does Wati cost in India?

Wati pricing: Growth at $59/month (billed yearly). Prices on the official site are in US dollars. Prices can change, so check wati.io for the latest pricing.

What is Wati best for?

Wati is best for small WhatsApp-first teams. People use it to share one support inbox, build a FAQ chatbot and run click-to-WhatsApp ads.

How to share one support inbox with Wati?

With Wati, you can let your team assign and track every WhatsApp chat in one place.

How to build a FAQ chatbot with Wati?

With Wati, you can create a no-code chatbot that answers common questions and collects details.

How to run click-to-WhatsApp ads with Wati?

With Wati, you can turn ad clicks into chats and route them to the right agent.

What are the best Wati alternatives?

Popular alternatives in Customer Support include Intercom Fin, Zendesk, Freshdesk and Zoho Desk. Each has its own free plan and price, so compare them on the tool pages.

Where can I sign up for Wati?

On its official website, wati.io.

When were Wati's price and features last checked?

We checked them on the official site on 25 October 2026. Plans change often, so confirm the latest price on wati.io before you pay.