Gorgias
A helpdesk and AI agent for ecommerce store customer support.
What Gorgias does
Gorgias is a conversational AI platform for ecommerce with one inbox for email, chat, SMS, WhatsApp, Instagram and Facebook. An AI agent handles conversations and plans are priced by ticket volume.
Top use cases of Gorgias
- 1
Answer store questions
Let the AI agent reply to shopper questions around the clock.
- 2
Manage all channels
Handle email, chat, SMS and WhatsApp messages in one inbox.
- 3
Act inside conversations
Cancel orders or send discounts directly from a conversation.
Gorgias FAQs
What is Gorgias?
Gorgias is a helpdesk and AI agent for ecommerce store customer support. Gorgias is a conversational AI platform for ecommerce with one inbox for email, chat, SMS, WhatsApp, Instagram and Facebook. An AI agent handles conversations and plans are priced by ticket volume.
Is Gorgias free?
Gorgias offers a free trial instead of a free plan (then paid plans). Paid pricing: Starter at $40 a month (billed monthly).
How much does Gorgias cost in India?
Gorgias pricing: Starter at $40 a month (billed monthly). Prices on the official site are in US dollars. Prices can change, so check gorgias.com for the latest pricing.
What is Gorgias best for?
Gorgias is best for online store owners. People use it to answer store questions, manage all channels and act inside conversations.
How to answer store questions with Gorgias?
With Gorgias, you can let the AI agent reply to shopper questions around the clock.
How to manage all channels with Gorgias?
With Gorgias, you can handle email, chat, SMS and WhatsApp messages in one inbox.
How to act inside conversations with Gorgias?
With Gorgias, you can cancel orders or send discounts directly from a conversation.
What are the best Gorgias alternatives?
Popular alternatives in Customer Support include Intercom Fin, Zendesk, Freshdesk and Zoho Desk. Each has its own free plan and price, so compare them on the tool pages.
Where can I sign up for Gorgias?
On its official website, gorgias.com.
When were Gorgias's price and features last checked?
We checked them on the official site on 25 October 2026. Plans change often, so confirm the latest price on gorgias.com before you pay.