Front

Front is a shared inbox and ticketing tool where teams and AI agents handle customers. Front is a customer service platform with shared inboxes and ticketing. It offers AI add-ons such as Autopilot and Copilot.

Front offers a free trial instead of a free plan (then paid plans). Paid pricing: Starter at $25 per seat a month (billed yearly).

Front pricing: Starter at $25 per seat a month (billed yearly). Prices on the official site are in US dollars. Prices can change, so check front.com for the latest pricing.

Front is best for customer-facing teams. People use it to run a shared inbox, track requests as tickets and automate routine work.

With Front, you can let the whole team manage customer emails in one place.

With Front, you can organise and resolve customer requests with ticketing.

With Front, you can set up automation rules to tag and route conversations.

Popular alternatives in Customer Support include Intercom Fin, Zendesk, Freshdesk and Zoho Desk. Each has its own free plan and price, so compare them on the tool pages.

On its official website, front.com.

We checked them on the official site on 25 October 2026. Plans change often, so confirm the latest price on front.com before you pay.