Tidio

Tidio answers customer chats with an AI agent and lets your team step in. Tidio combines live chat, a help desk and its Lyro AI agent in one tool. Lyro answers from your website and help pages, and hands over to your team when it is unsure.

Yes, Tidio has a free plan: free plan with a 7-day trial of paid features. Paid pricing: Starter at $29/month ($24.17/month billed yearly).

Tidio pricing: Starter at $29/month ($24.17/month billed yearly). Prices on the official site are in US dollars. Prices can change, so check tidio.com for the latest pricing.

Tidio is best for small online stores. People use it to answer store questions, capture leads on your site and handle chats in one inbox.

With Tidio, you can let Lyro reply to shipping and returns questions on your website around the clock.

With Tidio, you can set up automated flows that greet visitors and collect their contact details.

With Tidio, you can reply to website chat and email from a single shared help desk.

Popular alternatives in Customer Support include Intercom Fin, Zendesk, Freshdesk and Zoho Desk. Each has its own free plan and price, so compare them on the tool pages.

On its official website, tidio.com. You can start on the free plan.

We checked them on the official site on 25 October 2026. Plans change often, so confirm the latest price on tidio.com before you pay.