Kommo

A CRM that runs customer chats on WhatsApp and Instagram with AI agents

Kommo website

What Kommo does

Kommo is a CRM built around messaging. It has a chat inbox, a Salesbot and AI agents for sales and bookings across WhatsApp, Instagram, TikTok and Facebook Messenger.

Top use cases of Kommo

  1. 1

    Reply from one inbox

    Handle WhatsApp and Instagram chats in a single chat inbox.

  2. 2

    Automate with Salesbot

    Set up a bot that greets leads and collects their details.

  3. 3

    Book appointments

    Use an AI booking agent to schedule customers from chat.

Kommo FAQs

What is Kommo?

Kommo is a CRM that runs customer chats on WhatsApp and Instagram with AI agents. Kommo is a CRM built around messaging. It has a chat inbox, a Salesbot and AI agents for sales and bookings across WhatsApp, Instagram, TikTok and Facebook Messenger.

Is Kommo free?

Kommo offers a free trial instead of a free plan (14 days with no credit card). Paid pricing: Base at $25 per user a month (billed $150 per user every 6 months).

How much does Kommo cost in India?

Kommo pricing: Base at $25 per user a month (billed $150 per user every 6 months). Prices on the official site are in US dollars. Prices can change, so check kommo.com for the latest pricing.

What is Kommo best for?

Kommo is best for small sales and support teams. People use it to reply from one inbox, automate with Salesbot and book appointments.

How to reply from one inbox with Kommo?

With Kommo, you can handle WhatsApp and Instagram chats in a single chat inbox.

How to automate with Salesbot with Kommo?

With Kommo, you can set up a bot that greets leads and collects their details.

How to book appointments with Kommo?

With Kommo, you can use an AI booking agent to schedule customers from chat.

What are the best Kommo alternatives?

Popular alternatives in Customer Support include Intercom Fin, Zendesk, Freshdesk and Zoho Desk. Each has its own free plan and price, so compare them on the tool pages.

Where can I sign up for Kommo?

On its official website, kommo.com.

When were Kommo's price and features last checked?

We checked them on the official site on 25 October 2026. Plans change often, so confirm the latest price on kommo.com before you pay.