Back

Microsoft Dynamics 365 Sales

Dynamics 365 Sales is Microsoft's CRM for sellers. It covers forecasting and Copilot features such as email drafts and meeting prep notes.

Microsoft Dynamics 365 Sales website

Top use cases

  1. Qualify new leads

    Use AI-based scoring to prioritise which leads to contact first.

  2. Prepare for meetings

    Generate meeting prep notes with customer status and relevant news.

  3. Forecast revenue

    Review revenue predictions and performance against goals.

Microsoft Dynamics 365 Sales FAQs

What is Microsoft Dynamics 365 Sales?

Microsoft Dynamics 365 Sales is a Microsoft sales CRM with Copilot and AI agents for lead and deal work. Dynamics 365 Sales is Microsoft's CRM for sellers. It covers forecasting and Copilot features such as email drafts and meeting prep notes.

Is Microsoft Dynamics 365 Sales free?

Microsoft Dynamics 365 Sales offers a free trial instead of a free plan (offered through a Try for free option). Paid pricing: Sales Professional at $65 per user a month (paid yearly).

How much does Microsoft Dynamics 365 Sales cost in India?

Microsoft Dynamics 365 Sales pricing: Sales Professional at $65 per user a month (paid yearly). Prices on the official site are in US dollars. Prices can change, so check microsoft.com for the latest pricing.

What is Microsoft Dynamics 365 Sales best for?

Microsoft Dynamics 365 Sales is best for sales teams. People use it to qualify new leads, prepare for meetings and forecast revenue.

How to qualify new leads with Microsoft Dynamics 365 Sales?

With Microsoft Dynamics 365 Sales, you can use AI-based scoring to prioritise which leads to contact first.

How to prepare for meetings with Microsoft Dynamics 365 Sales?

With Microsoft Dynamics 365 Sales, you can generate meeting prep notes with customer status and relevant news.

How to forecast revenue with Microsoft Dynamics 365 Sales?

With Microsoft Dynamics 365 Sales, you can review revenue predictions and performance against goals.

What are the best Microsoft Dynamics 365 Sales alternatives?

Popular alternatives in CRM include Copper, folk, Capsule CRM and Insightly. Each has its own free plan and price, so compare them on the tool pages.

Where can I sign up for Microsoft Dynamics 365 Sales?

On its official website, microsoft.com.

When were Microsoft Dynamics 365 Sales's price and features last checked?

We checked them on the official site on 31 October 2026. Plans change often, so confirm the latest price on microsoft.com before you pay.