Top use cases
Manage sales pipelines
Track leads and deals through stages in one visual pipeline.
Draft customer emails
Use Zia to summarize email threads, proofread drafts or generate a full email.
Spot cross-sell chances
Use CrossSell Genie to see upsell and cross-sell ideas from customer history.
Bigin by Zoho CRM FAQs
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a small business CRM with pipelines, automated follow-ups, email, calls and WhatsApp. Bigin is a CRM for small businesses with pipelines, built-in email, calls and WhatsApp, and workflow automation. Its Zia AI layer helps with email writing, summaries and cross-sell suggestions.
Is Bigin by Zoho CRM free?
Yes, Bigin by Zoho CRM has a free plan: Free plan for a single user with 500 records. Paid pricing: Express at US$9 per user a month billed monthly (US$7 billed yearly).
How much does Bigin by Zoho CRM cost in India?
Bigin by Zoho CRM pricing: Express at US$9 per user a month billed monthly (US$7 billed yearly). Prices on the official site are in US dollars. Prices can change, so check zoho.com for the latest pricing.
What is Bigin by Zoho CRM best for?
Bigin by Zoho CRM is best for small businesses. People use it to manage sales pipelines, draft customer emails and spot cross-sell chances.
How to manage sales pipelines with Bigin by Zoho CRM?
With Bigin by Zoho CRM, you can track leads and deals through stages in one visual pipeline.
How to draft customer emails with Bigin by Zoho CRM?
With Bigin by Zoho CRM, you can use Zia to summarize email threads, proofread drafts or generate a full email.
How to spot cross-sell chances with Bigin by Zoho CRM?
With Bigin by Zoho CRM, you can use CrossSell Genie to see upsell and cross-sell ideas from customer history.
What are the best Bigin by Zoho CRM alternatives?
Popular alternatives in CRM include Copper, folk, Capsule CRM and Insightly. Each has its own free plan and price, so compare them on the tool pages.
Where can I sign up for Bigin by Zoho CRM?
On its official website, zoho.com. You can start on the free plan.
When were Bigin by Zoho CRM's price and features last checked?
We checked them on the official site on 31 October 2026. Plans change often, so confirm the latest price on zoho.com before you pay.