Haptik

Haptik lets businesses build AI agents that automate phone calls and chat conversations. Agents can work with human agents and hand over complex queries.

The homepage features a case study of an Indian housing finance company using voice AI.

Top use cases

  1. Automate phone queries

    Handle high volumes of customer calls with an AI voice agent that understands intent.

  2. Qualify leads

    Capture qualified leads with an AI lead qualification agent.

  3. Route calls by need

    Send callers to the right place based on what they ask instead of fixed menu options.

Haptik FAQs

What is Haptik?

Haptik is a conversational AI platform with voice, chat and WhatsApp agents for customer service. Haptik lets businesses build AI agents that automate phone calls and chat conversations. Agents can work with human agents and hand over complex queries.

Is Haptik free?

No, Haptik has no free plan. No free plan is listed; you can request a demo.

How much does Haptik cost in India?

Haptik lists its current plans on its website, haptik.ai.

What is Haptik best for?

Haptik is best for enterprises. People use it to automate phone queries, qualify leads and route calls by need.

How to automate phone queries with Haptik?

With Haptik, you can handle high volumes of customer calls with an AI voice agent that understands intent.

How to qualify leads with Haptik?

With Haptik, you can capture qualified leads with an AI lead qualification agent.

How to route calls by need with Haptik?

With Haptik, you can send callers to the right place based on what they ask instead of fixed menu options.

What are the best Haptik alternatives?

Popular alternatives in Voice Agents include Vapi, Retell AI, Bland AI and Synthflow. Each has its own free plan and price, so compare them on the tool pages.

Does Haptik work for Indian users?

The homepage features a case study of an Indian housing finance company using voice AI.

When were Haptik's price and features last checked?

We checked them on the official site on 4 November 2026. Plans change often, so confirm the latest price on haptik.ai before you pay.