eMudhra to Exit Global SSL Business After Weak Key Flaw

Browsers blocked eight of its certificate authorities this month.

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eMudhra Tech News cover with the eMudhra logo

Key Takeaways

  • eMudhra will exit the global SSL and TLS certificate business.
  • Weak keys were found in eight intermediate certificate authorities.
  • The business is about 1% of eMudhra's global revenue.
  • Google plans to remove the related root from Chrome, expected to reach users on 27 October.
  • Affected certificates will be replaced free of charge through partners.

eMudhra, the Bengaluru-based digital trust company, will leave the global SSL and TLS certificate business after weak keys were found in eight of its intermediate certificate authorities.

The company's board decided to withdraw. It says the business is only about 1% of its global revenue and that compliance and data sovereignty costs have been rising.

eMudhra at a glance

DetaileMudhra
What happenedBoard decided to exit the global SSL and TLS certificate business
Share of revenueAbout 1% of global revenue
Affected authoritiesEight intermediate certificate authorities
RevokedWithin 14 hours of discovery, per the company
Chrome root removalExpected to reach users on 27 October
Customer helpFree replacement through partners; Sectigo certificates offered

How a key flaw cost eMudhra the trust of browsers

eMudhra said a flaw in its key generation ceremony produced a second set of weak keys alongside the strong ones. The weak keys were the ones published to browser root stores. Researchers were alerted on 17 October.

Google and Mozilla blocked the affected certificates. Google also plans to remove the related root from the Chrome Root Store. Google has told website operators with affected certificates to install a new certificate from another issuer straight away.

eMudhra says the affected authorities issued no end-user certificates, and that its infrastructure and data were not compromised.

What eMudhra's exit means for websites using its certificates

Browsers decide which certificate issuers the internet trusts. When a company loses that trust, every site that relies on it has to move. For Indian tech firms, the episode shows how one technical flaw can end a business line within days.

For small business owners with websites, the practical point is to check who issued your website certificate and keep a backup plan if an issuer is distrusted.

What happens to eMudhra's existing certificates

eMudhra says it will publish a root cause report. It will also keep revocation and status services running until all the certificates it issued have expired or been replaced. Customers on its older root will need to move to other issuers over time.

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Frequently Asked Questions

What is eMudhra?

eMudhra is a Bengaluru-based digital trust company that sells digital signatures, identity tools and website security certificates.

Why is eMudhra leaving the global SSL business?

eMudhra's board decided to leave after weak keys were found in eight of its intermediate certificate authorities, and it also cited rising compliance costs and data sovereignty rules.

What are SSL or TLS certificates?

SSL or TLS certificates are digital files that let a website prove its identity and encrypt traffic, and browsers only accept them from trusted issuers.

How big is the SSL business for eMudhra?

The global SSL or TLS business is about 1% of eMudhra's global revenue, according to the company.

How many certificate authorities were affected?

Eight intermediate certificate authorities under eMudhra's root had weak keys.

How did eMudhra explain the flaw?

eMudhra said a flaw in its key generation ceremony produced a second set of weak keys alongside the strong ones, and the weak ones were published to browser root stores.

How fast did eMudhra act?

eMudhra says it revoked the affected authorities within 14 hours of discovery.

What did the browsers do?

Google and Mozilla blocked the affected certificates, and Google plans to remove the related root from the Chrome Root Store, with the change expected to reach users on 27 October.

How will eMudhra's customers be helped?

eMudhra will replace affected certificates free of charge through partners and offers certificates issued by Sectigo as an alternative.

Do website owners need to act?

Website owners with affected certificates must install a new certificate from another issuer, as Google has advised.

How long will eMudhra keep revocation services running?

eMudhra will keep revocation and certificate status services running until all certificates it issued have expired or been replaced.

What happens next for eMudhra?

eMudhra has said it will publish a root cause report, and it still has to move its remaining customers off the affected certificates.